Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Louisville Retail Group! Perfect for students and career starters, this role offers flexible hours while building valuable retail experience. You'll be the face of our brand, delivering exceptional service to our diverse customer base. Enjoy a supportive environment with growth opportunities and competitive compensation.
Responsibilities
- Provide outstanding customer service across all touchpoints including in-store, phone, and email
- Process transactions accurately using POS systems and maintain cash handling protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with visual merchandising and inventory management tasks
- Collaborate with team members to achieve store performance goals
- Adhere to all safety and compliance standards
Qualifications
- High school diploma or equivalent (current students welcome)
- Basic computer literacy and POS system familiarity
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Attention to detail and problem-solving aptitude
- Positive attitude with customer-first mindset
- No prior experience required – training provided