Job Description
Join our dynamic team as an urgent part-time Customer Service Specialist in Mesa! We're seeking passionate individuals to deliver exceptional experiences while supporting our growing retail operations. This flexible role offers competitive pay and immediate start for motivated professionals who thrive in fast-paced environments.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately while maintaining cash drawer accountability
- Resolve customer concerns efficiently using our CRM system
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Train on new products and promotional campaigns
- Support loss prevention protocols and safety procedures
Qualifications
- 1+ years customer service or retail experience preferred
- High school diploma or equivalent required
- Strong communication and conflict resolution skills
- Proficiency with POS systems and basic software
- Flexible availability including evenings and weekends
- Ability to stand for extended periods and lift 25 lbs
- Valid Arizona driver's license for occasional errands
- Background check and drug test required