Job Description
Join our dynamic team at Urban Retail Group, where customer satisfaction meets career growth. We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences in our flagship Seattle location. This immediate hire opportunity offers flexible scheduling while providing valuable retail experience in a fast-paced environment.
As a key member of our frontline team, you'll be the face of our brand, handling customer inquiries, processing transactions, and maintaining visual excellence. We provide comprehensive training and a supportive team culture perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process sales transactions accurately and efficiently using POS systems
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries and escalations with professionalism
- Maintain store cleanliness and safety standards
- Collaborate with team members to achieve sales targets
- Participate in product knowledge training and promotions
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and evenings
- Basic math proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- Must be available for immediate start