Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in Oklahoma City. We're seeking passionate individuals to deliver exceptional customer experiences while supporting our growing retail operations. This flexible role offers weekday and weekend shifts with competitive compensation and growth opportunities. Perfect for students, parents, or anyone seeking a rewarding part-time career.
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and product displays
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members to achieve sales targets
- Maintain store cleanliness and organization standards
- Participate in product knowledge training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and cash handling abilities
- Availability to work evenings and weekends (20-25 hours/week)
- Proficient with POS systems and digital tools
- Positive attitude and problem-solving mindset