Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Retail Pro Solutions! We're seeking enthusiastic individuals to deliver exceptional experiences in our downtown Chicago flagship store. This flexible role (20-25 hrs/week) offers competitive pay, employee discounts, and opportunities for growth. Perfect for students, career changers, or those seeking supplemental income. Work in a modern, fast-paced environment where your contributions directly impact customer satisfaction.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital support
- Process transactions accurately using POS systems while maintaining cash drawer accountability
- Resolve customer inquiries regarding products, promotions, and store policies
- Collaborate with visual merchandising team to maintain attractive displays
- Assist with inventory management and stock replenishment processes
- Participate in team training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 1 year customer service or retail experience
- Proficiency with point-of-sale systems and basic tech tools
- Strong communication and problem-solving abilities
- Availability for evenings, weekends, and holiday shifts
- Valid work authorization for US employment
- Positive attitude and team-oriented mindset