Job Description
Join our dynamic team at Louisville Retail Group as a Part-Time Customer Service Specialist! We're seeking friendly, energetic individuals to deliver exceptional experiences to our valued customers. This flexible 20-25 hour/week role offers competitive pay and growth opportunities in a supportive environment. Perfect for students, parents, or professionals seeking work-life balance.
What We Offer: Paid training, employee discounts, flexible scheduling, and a positive team culture. Apply today to become part of Louisville's most trusted retail experience!
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems and handle cash/returns
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with team members to maintain store standards and achieve sales goals
- Participate in store operations during peak hours and special events
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability to work evenings, weekends, and holidays
- Ability to stand/walk for extended periods
- Valid driver's license and reliable transportation