Job Description
Are you looking for a flexible part-time opportunity in Fort Worth, TX? Fort Worth Tech Solutions is seeking a dedicated Customer Service Representative to join our dynamic team immediately.
As a key member of our support team, you will help our clients navigate our services with ease. We value integrity, efficiency, and a customer-first mindset. If you are ready to start earning today and grow your career, we want to hear from you!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a high degree of professionalism.
- Resolve customer issues and complaints efficiently to ensure satisfaction.
- Process orders, returns, and exchanges accurately.
- Update customer records and maintain a detailed database.
- Collaborate with the sales team to identify upselling opportunities.
Qualifications
- High school diploma or equivalent required.
- Proven experience in customer service or a similar role is preferred.
- Basic computer skills and proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends or evenings if needed.