Job Description
Join a Team That Values Your Time and Flexibility
Are you looking for a job in Atlanta, GA that fits your lifestyle? Apex Workforce Solutions is currently seeking motivated Part-Time Customer Service Representatives to join our growing team. We pride ourselves on providing a supportive environment where your hard work is rewarded with competitive pay and the daily pay option you've been looking for.
In this role, you will be the face of our brand, ensuring our clients receive top-tier support while enjoying a schedule that accommodates your personal commitments. Whether you are a student, a parent, or simply looking for a secondary income stream, we offer the flexible schedule you need to succeed.
Why Choose Apex Workforce Solutions?
- Daily Pay Option: Get paid faster with our daily pay feature.
- Flexible Scheduling: Choose shifts that work for you.
- Professional Growth: Opportunities for advancement within the company.
- Modern Work Environment: Work from our state-of-the-art facility in Atlanta.
Don't miss out on this opportunity to advance your career in Detroit or Georgia with a company that truly cares about its employees. Apply today!
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on accuracy and empathy.
- Resolve customer complaints and issues efficiently, escalating complex matters to management when necessary.
- Update and maintain accurate customer records in our CRM database.
- Provide product and service information to clients to ensure they understand their options.
- Collaborate with the sales and support teams to meet daily and monthly performance goals.
- Document all customer interactions and resolutions in accordance with company policy.
- Adhere to all company policies, procedures, and safety standards.
Qualifications
- High school diploma or equivalent; some college preferred.
- Previous experience in customer service, call center, or retail is a plus.
- Strong verbal and written communication skills.
- Ability to type at least 35 WPM with high accuracy.
- Proficiency with Microsoft Office Suite and computer systems.
- Must be available to work flexible hours, including evenings and weekends.
- Must be legally authorized to work in the United States.