Job Description
Join Sacramento Valley Financial Services as a Part-Time Customer Service Representative! We're seeking energetic professionals to deliver exceptional client experiences in our dynamic downtown branch. This role offers flexible scheduling (20-25 hours/week) with competitive compensation and growth opportunities. Perfect for students, career changers, or those seeking supplemental income in Sacramento's thriving financial sector.
Responsibilities
- Handle client inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions, account openings, and routine banking services
- Resolve client concerns using problem-solving skills and product knowledge
- Uphold strict compliance with financial regulations and security protocols
- Collaborate with team members to maintain branch operational excellence
- Identify cross-selling opportunities for relevant financial products
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or financial services experience
- Strong communication skills with ability to explain complex concepts simply
- Proficiency with banking software and Microsoft Office suite
- Ability to work independently while collaborating in team settings
- Flexibility to work evenings and weekends as required
- Valid California driver's license and reliable transportation