Job Description
Join our award-winning team at Heartland Financial Group in Wichita, KS! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional financial service experiences. This flexible role offers competitive pay, comprehensive training, and opportunities for growth in the financial services sector. Perfect for students, career-changers, or those seeking supplemental income. Enjoy a supportive environment with modern amenities and a commitment to work-life balance.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately while maintaining strict compliance protocols
- Resolve customer inquiries regarding accounts, products, and services
- Collaborate with team members to achieve departmental goals
- Maintain organized digital and physical records of client interactions
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through proactive communication
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office suite and digital banking platforms
- Ability to work flexible shifts including evenings and weekends
- Attention to detail with strong data entry skills
- Valid Kansas driver's license (if local travel required)