Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Houston! We're seeking energetic individuals to provide exceptional support to our growing client base. This immediate hire position offers flexible scheduling and the opportunity to develop valuable communication skills in a fast-paced environment. Enjoy competitive pay and a supportive workplace culture that values your contributions.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced setting
- Basic proficiency with CRM software and MS Office
- Flexibility to work evenings and weekends
- Positive attitude and problem-solving mindset