Job Description
Join our dynamic team in Columbus and transform your schedule into extra income! FlexStaff Solutions is immediately hiring motivated part-time Customer Service Representatives to deliver exceptional experiences. Enjoy competitive pay, flexible scheduling, and a supportive environment where your skills shine. Perfect for students, parents, or anyone seeking supplemental income. Apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing discrepancies accurately
- Maintain detailed records in CRM systems
- Collaborate with team members to address escalated issues
- Meet daily performance metrics for call quality and resolution
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic proficiency with Microsoft Office and CRM tools
- Positive attitude and teamwork mindset