Job Description
Start earning extra cash immediately! Express Staffing Solutions is urgently hiring part-time Customer Service Representatives in Austin, OH. Perfect for students, side hustlers, or anyone seeking flexible work with quick onboarding. Enjoy competitive pay, a supportive team environment, and opportunities for growth. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process orders and resolve billing discrepancies efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for call volume and resolution time
- Participate in ongoing product training sessions
- Maintain confidentiality of sensitive customer information
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with MS Office suite
- Reliable transportation to our Austin office
- Flexible availability including weekday evenings
- Positive attitude and willingness to learn