Job Description
Join our dynamic team at SwiftServe Solutions Ltd as a Part-Time Customer Service Associate and start immediately! We're seeking energetic individuals to deliver exceptional service to our clients in Manchester. This flexible role offers competitive pay, training, and the opportunity to grow within a supportive environment. Perfect for students or professionals seeking work-life balance.
Why Join Us?
- Immediate start available
- Competitive hourly pay with performance bonuses
- Comprehensive training provided
- Flexible scheduling options
- Positive team culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues efficiently and escalate when necessary
- Update customer records in CRM systems accurately
- Process orders and transactions with precision
- Collaborate with team members to maintain service standards
- Contribute to continuous improvement initiatives
- Adhere to company policies and data security protocols
Qualifications
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and customer-first mindset
- Available to work evenings and weekends
- Right to work in the UK required