Job Description
Looking to boost your income? Join FlexiStaff Solutions as a Part-Time Customer Service Associate in Sacramento! We're seeking energetic individuals to deliver exceptional service while earning competitive hourly pay. Enjoy flexible scheduling that fits your lifestyle, comprehensive training, and a supportive team environment. Perfect for students, parents, or anyone seeking supplemental income with growth potential. Apply today and start earning extra cash on your terms!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process transactions accurately
- Update customer records in CRM systems with precision
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rate
- Participate in ongoing training to enhance product knowledge
- Maintain a positive and empathetic communication style
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months of customer service or retail experience preferred
- Strong typing skills (35+ WPM) and computer proficiency
- Excellent verbal communication and active listening abilities
- Ability to multitask in a fast-paced environment
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to our Riverfront Plaza location