Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Service Associate! We're seeking enthusiastic individuals with a passion for customer excellence to deliver exceptional service in our vibrant Philadelphia locations. This flexible role is perfect for students seeking hands-on retail experience while balancing academic commitments. Enjoy competitive pay, comprehensive training, and a supportive team environment that values growth and work-life balance. No prior experience required – we provide all the tools you need to succeed! Apply today and start your rewarding career journey with us.
Responsibilities
- Provide exceptional customer service through in-person and digital interactions
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management, stock replenishment, and visual merchandising
- Resolve customer inquiries with professionalism and solution-oriented approaches
- Collaborate with team members to maintain store cleanliness and operational standards
- Participate in product knowledge training to effectively assist customers
Qualifications
- High school diploma or equivalent (current students welcome)
- Excellent communication and interpersonal skills
- Basic math proficiency and comfort handling transactions
- Availability to work evenings and weekends (15-25 hours/week)
- Positive attitude and strong teamwork ethic
- Reliable transportation and punctuality
- Willingness to learn retail operations and customer service best practices