Job Description
Join Baltimore's fastest-growing retail team as a Part-Time Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional shopping experiences while building foundational career skills. This flexible role offers weekday and weekend shifts with no nights or holidays required. Perfect for students, career-changers, or anyone seeking work-life balance in Baltimore's vibrant downtown corridor. Enjoy competitive pay, product discounts, and clear pathways to advancement. Our supportive team culture emphasizes growth – many associates transition to full-time roles or specialized departments within 12 months.
Responsibilities
- Provide exceptional in-store customer service through product knowledge and solution-oriented assistance
- Process transactions accurately using POS systems while maintaining cash handling standards
- Support visual merchandising efforts including restocking, displays, and inventory management
- Collaborate with team members to achieve daily sales targets and operational goals
- Assist in resolving customer inquiries with professionalism and empathy
- Uphold brand standards through cleanliness and store appearance maintenance
- Participate in ongoing product training sessions to stay current on offerings
Qualifications
- High school diploma or equivalent (current students welcome to apply)
- Basic math proficiency for transaction processing
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to downtown Baltimore location
- Availability for 15-25 hours/week including weekends
- Positive attitude with willingness to learn retail operations
- No prior experience required – training provided