Job Description
Join our dynamic team at Urban Retail Solutions Ltd as a Part-Time Customer Service Associate. We're seeking passionate individuals to deliver exceptional service in our flagship London store. This role offers flexible hours and the opportunity to grow within a leading retail environment. Perfect for students or professionals seeking work-life balance. Apply today and become part of our innovative team!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve complaints and escalate complex issues to management
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store presentation
- Adhere to all health and safety regulations
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and evenings
- Basic computer literacy and POS system knowledge
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset