Job Description
Join our dynamic retail team at Urban Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our Chicago flagship store. This part-time role is perfect for students and career starters seeking flexible hours while building valuable professional skills. Enjoy competitive pay, employee discounts, and a supportive team environment.
As a key member of our customer-facing team, you'll be the first point of contact for shoppers, helping them navigate products, resolve inquiries, and ensure a seamless shopping experience. We provide comprehensive training and a clear career path for high performers.
Responsibilities
- Deliver outstanding customer service through in-person interactions, phone calls, and email support
- Process transactions accurately using POS systems and maintain store cleanliness
- Assist with inventory management, stocking shelves, and visual merchandising
- Resolve customer complaints efficiently while maintaining brand standards
- Collaborate with team members to achieve daily sales targets
- Participate in weekly training sessions to enhance product knowledge
- Support special events and promotional activities as scheduled
Qualifications
- High school diploma or equivalent required; current students welcome
- Strong communication skills with a friendly, approachable demeanor
- Basic computer proficiency and comfort with digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holiday periods
- No prior retail experience necessary – we train the right candidates
- Valid authorization to work in the United States