Job Description
Join our dynamic team as a Part-Time Customer Service Associate at Urban Retail Group! We're seeking enthusiastic individuals to deliver exceptional service at our flagship Philadelphia location. This role offers flexible scheduling (20-25 hours/week) and is perfect for students, recent graduates, or career changers seeking retail experience. Enjoy competitive pay, employee discounts, and a vibrant work environment in the heart of Philly.
Responsibilities
- Provide outstanding customer service through product knowledge and personalized assistance
- Process transactions accurately using POS systems and handle cash/credit payments
- Assist with visual merchandising, inventory management, and store cleanliness
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to achieve sales targets and operational goals
- Participate in training programs to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; currently enrolled students encouraged to apply
- 0-2 years of customer service or retail experience preferred
- Strong communication skills and friendly, approachable demeanor
- Basic math proficiency and comfort handling cash transactions
- Ability to work weekends, evenings, and holidays as required
- Reliable transportation and punctuality are essential
- Positive attitude and willingness to learn in a fast-paced environment