Job Description
Join our award-winning team as a Part-Time Customer Experience Specialist at Louisville Retail Group! We're seeking energetic professionals to deliver exceptional service in our downtown flagship store. This flexible role offers 20-25 hours weekly with evening/weekend availability. Enjoy competitive pay, employee discounts, and a vibrant team environment dedicated to customer satisfaction.
Responsibilities
- Deliver personalized customer service through in-store assistance and digital channels
- Process transactions accurately using POS systems while maintaining security protocols
- Manage inventory and display merchandising to enhance product visibility
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to achieve sales targets and operational goals
- Contribute to store cleanliness and safety standards compliance
Qualifications
- High school diploma or equivalent; 1+ years retail/customer service experience preferred
- Strong communication skills with ability to multitask in fast-paced settings
- Basic math proficiency and comfort with technology (POS systems, mobile apps)
- Flexible availability including evenings, weekends, and holidays
- Positive attitude with passion for helping others
- Ability to stand for extended periods and lift up to 25 lbs