Job Description
Join our dynamic team at Milwaukee Community Services and enjoy the perfect work-life balance with our flexible part-time schedule! We're seeking passionate individuals to deliver exceptional customer experiences while accommodating your personal commitments. This role offers competitive pay, comprehensive training, and a supportive environment where your contributions make a real difference in our community.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Assist with community outreach programs and event coordination
- Update and maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to improve service delivery
- Support administrative tasks as needed during peak periods
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years customer service or related experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office Suite and CRM platforms
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends (20-25 hours/week)
- Valid Wisconsin driver's license for occasional off-site duties