Job Description
Join Detroit's premier lifestyle retailer as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our downtown flagship store. This role offers flexible scheduling, competitive pay, and opportunities for growth within a dynamic retail environment. Perfect for students, career changers, or those seeking supplemental income in the heart of Detroit's revitalized downtown corridor.
Our team thrives on creating memorable shopping experiences through personalized service, product expertise, and community engagement. You'll become an ambassador for Detroit's vibrant retail scene while developing valuable skills in customer relations, visual merchandising, and inventory management.
Responsibilities
- Deliver exceptional customer service through personalized product recommendations and solution-oriented support
- Process transactions efficiently using POS systems while maintaining cash handling accuracy
- Execute visual merchandising standards to create compelling in-store displays
- Assist with inventory management including receiving, stocking, and markdown execution
- Collaborate with team members to maintain a clean, organized, and inviting store environment
- Participate in seasonal promotions and local community engagement initiatives
- Provide product knowledge training to new team members and customers
Qualifications
- Previous retail or customer service experience preferred but not required
- Strong interpersonal skills with genuine enthusiasm for helping others
- Ability to work flexible hours including evenings, weekends, and holidays
- Basic math proficiency and comfort with point-of-sale systems
- Reliable transportation and punctuality for scheduled shifts
- Ability to stand/walk for extended periods and lift up to 30 lbs
- Passion for Detroit's local culture and community engagement
- Must be available for a minimum of 15-20 hours per week