Job Description
Join our dynamic retail team in the heart of San Francisco! We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service while supporting our tech-forward retail environment. This role offers flexible scheduling and growth opportunities within a rapidly expanding company. If you thrive in fast-paced settings and love helping customers discover innovative solutions, we want to meet you!
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately while maintaining visual merchandising standards
- Resolve customer inquiries with empathy and product expertise
- Collaborate with team members to maintain inventory accuracy
- Support store operations during peak hours and special events
- Utilize CRM systems to track customer interactions and preferences
- Contribute to a positive, inclusive team culture
Qualifications
- Minimum 6 months customer service or retail experience
- Proficiency with POS systems and basic Microsoft Office
- Exceptional verbal communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- High school diploma or equivalent; college coursework preferred
- Valid California driver's license (for occasional store transfers)
- Basic knowledge of consumer electronics or tech products