Job Description
Join our dynamic team at Harbor Retail Group, a premium lifestyle brand in Boston's vibrant Back Bay district. We're seeking a passionate Part-Time Customer Experience Specialist to deliver exceptional service while supporting our flagship store operations. This role offers flexible scheduling, competitive compensation, and opportunities for growth in a collaborative environment.
As a key ambassador of our brand, you'll create memorable shopping experiences through personalized interactions, product expertise, and operational excellence. Perfect for students, career-changers, or retail professionals seeking part-time flexibility.
Responsibilities
- Deliver exceptional customer service through product knowledge and personalized styling advice
- Process transactions accurately while maintaining loss prevention standards
- Assist with inventory management, visual merchandising, and store presentation
- Operate POS systems and handle cash transactions with precision
- Collaborate with team members to achieve sales targets and KPIs
- Participate in seasonal promotions and special events
- Contribute to a positive team culture through open communication
Qualifications
- Previous retail or customer service experience preferred
- Strong communication skills with a service-oriented mindset
- Ability to work flexible shifts including weekends and holidays
- Basic math proficiency and comfort with point-of-sale systems
- Attention to detail in merchandising and inventory tasks
- High school diploma or equivalent; students encouraged to apply
- Ability to stand for extended periods and lift up to 25 lbs