Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in the heart of Manhattan. We're seeking energetic individuals to deliver exceptional service in our flagship boutique, offering flexible schedules and growth opportunities. Perfect for students, career-changers, or those seeking supplemental income in NYC's vibrant retail scene.
Why Join Us?
• Competitive hourly pay + performance bonuses
• Premium training programs
• Employee discounts on luxury brands
• Inclusive culture with advancement paths
• Convenient Midtown location near major transit
Responsibilities
- Deliver personalized customer service through consultative selling techniques
- Process transactions using POS systems while maintaining accuracy
- Execute visual merchandising standards to enhance brand presentation
- Resolve customer inquiries with empathy and solution-oriented mindset
- Collaborate with team members to achieve daily sales targets
- Monitor inventory levels and assist with stock replenishment
- Participate in seasonal promotions and special events
Qualifications
- 1+ years retail or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with point-of-sale technology (e.g., Square, Shopify)
- Availability to work weekends, evenings, and holidays
- Strong attention to detail in cash handling and inventory
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Fluency in English; Spanish language skills a plus