Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our flagship San Antonio location. This role offers flexible scheduling, competitive pay, and opportunities for growth within a supportive environment. Perfect for students, parents, or professionals seeking work-life balance. Enjoy our employee discount program and collaborative culture focused on customer satisfaction.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems and handle cash payments
- Assist with inventory management and visual merchandising tasks
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to maintain store standards
- Participate in training sessions to enhance product knowledge
- Contribute to a positive, inclusive workplace environment
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented mindset
- San Antonio residency required for local scheduling