Job Description
Join TechFlow Solutions as a Part-Time Customer Experience Specialist and become the face of innovation! We're seeking energetic individuals to deliver exceptional service while supporting our cutting-edge tech products in a dynamic retail environment. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of Raleigh's fastest-growing tech hubs.
Responsibilities
- Deliver personalized customer consultations on tech products and services
- Process transactions efficiently using POS systems and digital platforms
- Resolve customer inquiries with empathy and technical expertise
- Collaborate with team members to optimize store operations
- Contribute to inventory management and merchandising efforts
- Participate in product training sessions to stay updated on innovations
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or retail experience
- Proficiency with digital payment systems and basic tech troubleshooting
- Strong communication and conflict resolution skills
- Ability to work evenings/weekends (20-25 hours/week)
- Valid NC driver's license (for occasional vendor pickups)
- Basic knowledge of consumer electronics or software applications