Job Description
Join Oakland Market Co.'s dynamic team as a Part-Time Customer Experience Specialist! We're seeking passionate individuals to deliver exceptional service at our flagship Oakland location. This role offers flexible scheduling (15-25 hours/week) with competitive pay and growth opportunities. Perfect for students, career-changers, or anyone seeking meaningful part-time work in a vibrant community hub.
Our ideal candidate thrives in fast-paced environments, values inclusivity, and loves connecting with diverse customers. Enjoy perks like employee discounts, wellness stipends, and being part of Oakland's most beloved local business.
Responsibilities
- Deliver exceptional customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory, stock displays, and ensure store cleanliness daily
- Collaborate with team members on merchandising and visual standards
- Resolve customer inquiries promptly with solution-oriented approaches
- Participate in seasonal promotions and community events
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 1 year customer service or retail experience
- Availability to work weekends, evenings, and holidays
- Proficiency with POS systems and basic tech tools
- Strong communication skills and approachable demeanor
- Ability to multitask in fast-paced environments
- Valid California driver's license (if driving required for errands)
- Must pass background check and drug screening