Job Description
Join our vibrant team at Urban Chic Retail as a Part-Time Customer Experience Specialist! We're seeking passionate individuals who love creating memorable shopping moments in our high-fashion boutique located in the heart of Los Angeles. This flexible position (20-25 hours/week) offers competitive compensation, employee discounts, and a dynamic work environment where your style and personality shine. Perfect for students, artists, or anyone seeking a creative part-time opportunity in LA's thriving retail scene.
Responsibilities
- Deliver exceptional customer service through personalized styling advice and product knowledge
- Operate POS system efficiently for transactions and inventory management
- Merchandise and maintain visually stunning store displays daily
- Assist with visual merchandising and seasonal store transformations
- Process returns/exchanges while maintaining brand service standards
- Contribute to team goals through upselling and loyalty program promotion
- Participate in weekly training sessions on new collections and trends
Qualifications
- Previous retail or customer service experience preferred
- Excellent communication skills and approachable demeanor
- Strong organizational abilities with attention to detail
- Availability to work weekends, evenings, and holidays
- Passion for fashion and current industry trends
- Ability to stand for extended periods and lift 20 lbs
- Valid CA driver's license for occasional errand runs
- Basic math skills for cash handling and inventory