Job Description
Join our vibrant team at Baltimore Retail Group as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our downtown flagship store. This flexible role offers 20-25 hours weekly with competitive pay and opportunities for growth. Perfect for students, parents, or professionals seeking supplemental income while making a positive impact in our community.
What We Offer:
- Competitive hourly wage with performance incentives
- Flexible scheduling including evenings and weekends
- Employee discounts on all products
- Comprehensive training program
- Inclusive and supportive team culture
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain visually appealing displays
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve sales targets
- Participate in store events and promotional activities
- Uphold brand standards and visual merchandising guidelines
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic math proficiency for transaction processing
- Proficiency with POS systems and digital tools
- Positive attitude and team-oriented mindset
- Physical ability to stand for extended periods