Job Description
Join Urban Retail Partners as a Part-Time Customer Experience Specialist in our vibrant Columbus location! We're seeking energetic professionals to deliver exceptional service while building meaningful connections with our community. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding retail network. Perfect for students, career changers, or anyone seeking work-life balance without sacrificing impact.
Responsibilities
- Deliver personalized customer service across all touchpoints including in-store, phone, and digital channels
- Drive sales through product knowledge demonstration and solution-based recommendations
- Manage inventory processes with precision and attention to detail
- Collaborate with cross-functional teams to execute promotional campaigns
- Maintain visual merchandising standards to create an engaging shopping environment
- Resolve customer inquiries promptly while maintaining brand integrity
- Contribute to team success through proactive communication and problem-solving
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with ability to adapt to diverse customer needs
- Proficiency with POS systems and basic retail software
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Passion for fashion, home goods, or retail trends