Job Description
Join our dynamic retail team at Urban Retail Group, where we're transforming the shopping experience in NYC. We're seeking passionate part-time Customer Experience Specialists to deliver exceptional service to our diverse clientele. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of Manhattan. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Provide personalized customer service and product recommendations
- Process transactions using POS systems and handle cash/credit payments
- Manage inventory and maintain visually appealing store displays
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with team members to achieve sales targets
- Assist with merchandising and store operations as needed
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency for cash handling
- Reliable transportation to Manhattan locations
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US