Job Description
Join Milwaukee's favorite coffee destination as a Part-Time Customer Experience Specialist! Urban Brew Coffee Co. is seeking passionate individuals to deliver exceptional service in our vibrant downtown location. This role offers flexible scheduling, competitive pay, and the opportunity to be part of a dynamic team dedicated to crafting premium coffee experiences. Perfect for students, creatives, or anyone seeking meaningful part-time work in Milwaukee's thriving service industry.
Responsibilities
- Deliver exceptional customer service through personalized beverage recommendations and warm interactions
- Operate espresso machines and brewing equipment with precision and consistency
- Manage cash transactions and maintain accurate daily sales records
- Support inventory management and product freshness checks
- Collaborate with team to maintain a clean, welcoming café environment
- Participate in seasonal promotions and local community events
Qualifications
- Previous customer service or food service experience preferred
- Basic cash handling and POS system knowledge
- Ability to work efficiently in a fast-paced environment
- Strong communication skills and approachable demeanor
- Flexible availability including weekends and holidays
- Food safety certification (or willingness to obtain)