Job Description
Join Nexus Retail Solutions as a Part-Time Customer Experience Specialist in the heart of San Jose! We're seeking energetic professionals to deliver exceptional service at our flagship tech retail location. This role offers flexible scheduling (20-25 hrs/week) with competitive pay and growth opportunities within our innovative retail ecosystem. Perfect for students or career changers seeking dynamic retail experience.
Responsibilities
- Deliver personalized customer consultations on cutting-edge tech products
- Process transactions and maintain accurate inventory records
- Resolve customer inquiries with empathy and product expertise
- Collaborate with visual merchandising team for compelling displays
- Contribute to store cleanliness and safety standards compliance
- Participate in product knowledge training sessions
- Support loss prevention protocols and inventory audits
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service or retail experience preferred
- Proficiency with POS systems and basic tech troubleshooting
- Exceptional communication and problem-solving skills
- Flexible availability including weekends and holidays
- Basic knowledge of consumer electronics is a plus
- Ability to stand for extended periods and lift 25 lbs