Job Description
Join Oakland's premier wellness destination as a Part-Time Customer Experience Specialist! We're seeking a passionate individual to elevate our clients' journey while maintaining our commitment to holistic health. This role offers flexible hours (20-25/week) in a vibrant downtown Oakland setting with opportunities for growth. Enjoy competitive pay, product discounts, and a supportive team environment focused on work-life balance.
Responsibilities
- Deliver exceptional in-person customer service through personalized product consultations
- Process transactions accurately using POS systems while maintaining client confidentiality
- Manage inventory and merchandising to showcase product offerings effectively
- Support community events and workshops on weekends (2-3 times/month)
- Collaborate with team to maintain a clean, welcoming retail environment
- Track sales data and provide feedback to improve client experiences
Qualifications
- 1+ years in customer service or retail experience preferred
- Strong interpersonal skills with ability to build client rapport
- Basic POS system proficiency and comfort with digital tools
- Availability for weekend shifts and occasional evening events
- Knowledge of wellness products (supplements, organic foods, etc.) is a plus
- Valid CA driver's license for occasional supply pickups
- Ability to stand for extended periods and lift up to 25 lbs