Job Description
Join our award-winning team at Urban Oasis Hospitality Group as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our downtown Oklahoma City location. This flexible role offers competitive pay, comprehensive training, and opportunities for growth in the hospitality industry. Perfect for students, career-changers, or those seeking supplemental income. Enjoy a modern work environment with benefits like employee discounts and flexible scheduling.
Responsibilities
- Deliver outstanding customer service through personalized interactions
- Manage reservations and optimize table turnover for peak efficiency
- Resolve guest inquiries with professionalism and problem-solving skills
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain immaculate venue standards and cleanliness protocols
- Process payments and handle POS transactions accurately
- Act as brand ambassador through product knowledge and enthusiasm
Qualifications
- Minimum 6 months customer service or hospitality experience
- Exceptional communication and interpersonal abilities
- Strong multitasking skills in fast-paced environments
- Basic math proficiency and cash handling experience
- Flexible availability including evenings and weekends
- Positive attitude and solution-oriented mindset
- Valid Oklahoma food handler certification preferred
- High school diploma or equivalent required