Job Description
Join our award-winning retail team as a Part-Time Customer Experience Specialist at our flagship store in Charlotte! We're seeking passionate individuals to deliver exceptional service while driving sales growth. This role offers flexible scheduling (20-25 hours/week) and the opportunity to work with premium brands in a dynamic environment. Perfect for students or professionals seeking supplemental income with advancement opportunities.
Responsibilities
- Deliver personalized customer service through product knowledge and style consultation
- Operate POS systems and process transactions accurately
- Execute visual merchandising standards to enhance store presentation
- Assist in inventory management and stock replenishment
- Collaborate with team to achieve sales targets and KPIs
- Resolve customer inquiries with professionalism and empathy
- Participate in training programs to develop product expertise
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months retail or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible evenings/weekends
- Basic math proficiency for transaction handling
- Proficiency with retail technology and POS systems
- Valid North Carolina driver's license (for occasional store transfers)
- Passion for fashion and brand enthusiasm