Job Description
Join our award-winning retail team in Kansas City and deliver exceptional customer experiences! Metro Retail Group is seeking a dynamic Part-Time Customer Experience Specialist to join our vibrant downtown location. This role offers flexible scheduling including evenings and weekends, making it perfect for students, parents, or professionals seeking work-life balance. You'll be the face of our brand, creating memorable interactions while driving sales through personalized service. Enjoy competitive hourly pay, employee discounts, and a supportive team environment where your growth is prioritized.
Responsibilities
- Deliver exceptional in-store customer service with product knowledge and warm interactions
- Process transactions accurately using POS systems while maintaining cash drawer integrity
- Assist with visual merchandising and store presentation standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team to achieve daily sales targets
- Participate in inventory management and stock replenishment
- Uphold company safety and cleanliness protocols
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Proficient with technology (POS systems, mobile devices)
- Positive attitude with problem-solving mindset