Job Description
Join our award-winning team as a Part-Time Customer Experience Specialist at Nexus Retail Solutions in downtown Indianapolis! We're seeking passionate individuals to deliver exceptional service in our flagship store. This role offers flexible scheduling (20-25 hours/week) with competitive pay and opportunities for growth. Perfect for students, professionals seeking work-life balance, or career changers. Enjoy a vibrant workplace culture, employee discounts, and complimentary parking.
Responsibilities
- Deliver personalized customer service through in-store consultations and digital support
- Manage inventory systems and maintain visually appealing product displays
- Process transactions using POS systems while ensuring accuracy
- Resolve customer inquiries and escalations with professionalism
- Collaborate with team members to achieve sales targets
- Train on new product launches and seasonal campaigns
- Contribute to store cleanliness and safety standards
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months retail or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with point-of-sale systems (e.g., Square, Shopify POS)
- Flexible availability including evenings and weekends
- Basic math and cash handling abilities
- Positive attitude with problem-solving mindset
- Valid Indiana driver's license (if driving required)