Job Description
Join Nexus Retail Group as a Part-Time Customer Experience Specialist in the heart of San Francisco! We're seeking energetic individuals to deliver exceptional service in our flagship tech-accessory store. This role offers flexible scheduling (20-25 hrs/week) and a dynamic environment where you'll connect with tech enthusiasts daily. Perfect for students or professionals seeking supplemental income with growth opportunities. Enjoy competitive pay, employee discounts, and a vibrant downtown location.
Responsibilities
- Provide personalized product demonstrations and solutions for tech accessories
- Process transactions using POS systems with 100% accuracy
- Resolve customer inquiries with empathy and product expertise
- Collaborate with team on inventory management and visual merchandising
- Drive sales through upselling and loyalty program enrollment
- Maintain pristine store appearance and safety standards
- Participate in quarterly product knowledge training sessions
Qualifications
- Minimum 1 year retail or customer service experience
- Proficiency with Apple/Android ecosystems and tech accessories
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends and holidays
- Valid CA driver's license (for occasional inventory runs)
- Basic math and cash handling aptitude
- Ability to stand for extended periods
- Passion for emerging tech trends