Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service in our flagship Philadelphia location. This role offers flexible scheduling (20-25 hours/week) with competitive pay and growth opportunities. Perfect for students, career changers, or those seeking supplemental income. Enjoy a vibrant work environment where your contributions directly impact customer satisfaction and brand loyalty.
Responsibilities
- Deliver personalized customer service through product knowledge and attentive assistance
- Operate POS systems efficiently while processing transactions and returns
- Manage inventory through stock rotation, organization, and visual merchandising
- Resolve customer inquiries promptly while maintaining brand standards
- Collaborate with team members to achieve sales targets and operational goals
- Contribute to store cleanliness and safety compliance
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Basic proficiency with point-of-sale technology
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset