Job Description
Join our dynamic retail team as a Part-Time Customer Experience Specialist at Urban Retail Group's flagship Dallas location! We're seeking passionate individuals to elevate our customer service standards while enjoying flexible scheduling. This role offers the perfect blend of retail excitement and work-life balance in the heart of downtown Dallas. Benefit from competitive hourly pay, employee discounts, and opportunities for advancement within our growing organization.
Responsibilities
- Deliver exceptional in-person customer service through personalized assistance and product expertise
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and concerns with empathy and efficiency
- Collaborate with team members to maintain store presentation and visual merchandising standards
- Support inventory management through stock rotation and markdown execution
- Participate in seasonal promotions and special events to drive customer engagement
Qualifications
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills with diverse clientele
- Proficiency in POS systems and basic Microsoft Office applications
- Ability to work flexible hours including weekends and holidays
- High school diploma or equivalent; college coursework a plus
- Valid Texas driver's license and reliable transportation
- Basic math skills for cash handling and inventory tasks