Job Description
Join Baltimore's premier retail destination as a Part-Time Customer Experience Specialist! We're seeking dynamic individuals to elevate our customer interactions in downtown Baltimore. This flexible 20-25 hour/week role offers competitive pay and the opportunity to work in a vibrant, team-oriented environment. Perfect for students, career changers, or those seeking supplemental income. Enjoy our employee discount and convenient Light Metro access at our Pratt Street location.
Responsibilities
- Deliver exceptional customer service through personalized product recommendations
- Process transactions accurately using POS systems and handle cash securely
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer inquiries and escalations with empathy and professionalism
- Collaborate with team members to maintain store cleanliness and operational standards
- Contribute to achieving daily sales targets through upselling techniques
Qualifications
- Minimum 6 months retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic math proficiency and cash handling comfort
- Positive attitude with problem-solving aptitude
- Reliable transportation and punctuality essential
- Must be 18+ years old