Job Description
Join our vibrant team at Urban Retail Group as a Part-Time Customer Experience Specialist! We're seeking enthusiastic individuals to deliver exceptional service in our Manchester flagship store. This flexible role offers 20-25 hours per week with competitive pay and a supportive team environment. Perfect for students or those seeking work-life balance, you'll gain valuable retail experience while representing a premium lifestyle brand.
Why work with us?
- Competitive hourly rates with weekend premium pay
- Employee discounts across all brands
- Clear career progression pathways
- Modern, inclusive workplace culture
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage visual merchandising displays to align with brand standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with team members to achieve daily sales targets
- Maintain store cleanliness and organized stock rooms
- Participate in product training sessions to stay current on offerings
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic retail technology systems
- Flexible availability including weekends and evenings
- Attention to detail and problem-solving abilities
- Positive attitude with a service-oriented mindset
- Ability to work independently and as part of a team
- Valid UK work authorization required