Job Description
Join our dynamic team as a Part-Time Customer Experience Specialist at Urban Retail Collective in the heart of Columbus! We're seeking passionate individuals to elevate our clients' shopping journey through exceptional service. This flexible role (20-25 hrs/week) offers competitive pay, growth opportunities, and a vibrant work environment. Perfect for students, career switchers, or professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer service through in-store and digital channels
- Process transactions accurately using POS systems while maintaining cash handling standards
- Execute visual merchandising plans to create compelling product displays
- Assist with inventory management and stock replenishment processes
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with team members to achieve sales targets and operational goals
Qualifications
- Minimum 1 year customer service or retail experience preferred
- Strong communication skills with ability to adapt to diverse customer needs
- Proficiency with point-of-sale systems and basic digital tools
- Flexible schedule availability including evenings, weekends, and holidays
- High school diploma or equivalent; college students encouraged to apply
- Valid Ohio driver's license if assisting with inventory logistics