Job Description
Join our award-winning retail team as a Part-Time Customer Experience Specialist in the heart of Washington DC! We're seeking dynamic individuals to deliver exceptional service in our luxury boutique environment. Enjoy flexible scheduling (20-25 hours/week), competitive hourly rates, and career growth opportunities in one of DC's premier shopping districts. Perfect for students, career changers, or professionals seeking work-life balance.
Responsibilities
- Deliver personalized customer service through in-person and digital channels
- Manage inventory systems and maintain visual merchandising standards
- Process transactions and resolve billing inquiries with precision
- Collaborate with team to execute seasonal promotions and events
- Train on product knowledge to become a brand ambassador
- Contribute to sales targets through upselling and loyalty program engagement
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 1+ years retail, hospitality, or customer service experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with POS systems and Microsoft Office Suite
- Flexible availability including weekends and holidays
- Valid US work authorization and ability to stand for extended periods
- Passion for fashion and luxury retail trends