Job Description
Join our dynamic team at Urban Retail Group, Detroit's premier lifestyle destination! We're seeking passionate part-time Customer Experience Specialists to deliver exceptional service in our vibrant downtown location. This role offers flexible scheduling (15-25 hrs/week) and growth opportunities within our expanding retail ecosystem. Enjoy a modern work environment with competitive pay and employee discounts on premium brands.
Responsibilities
- Deliver personalized customer service and product expertise across multiple departments
- Process transactions accurately using POS systems while maintaining cash handling standards
- Assist with visual merchandising and inventory management tasks
- Resolve customer inquiries promptly and escalate complex issues appropriately
- Collaborate with team members to maintain organized and visually appealing displays
- Participate in seasonal promotions and special event activations
Qualifications
- High school diploma or equivalent; retail or hospitality experience preferred
- Strong communication skills with ability to engage diverse clientele
- Basic math proficiency and comfort with technology systems
- Availability to work weekends, evenings, and holidays
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork