Job Description
Join our dynamic retail team at Nexus Retail Solutions as a Part-Time Customer Experience Specialist in Phoenix! We're seeking passionate individuals to deliver exceptional service while supporting our growing e-commerce and in-store operations. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a fast-paced, modern environment. Perfect for students, career changers, or those seeking supplemental income.
Responsibilities
- Deliver personalized customer service across multiple channels (in-store, phone, chat)
- Process transactions accurately using POS systems and digital tools
- Resolve customer inquiries with empathy and efficiency
- Support inventory management and visual merchandising
- Collaborate with team members to achieve sales targets
- Train on new products and company protocols
- Contribute to a positive, inclusive workplace culture
Qualifications
- Minimum 6 months customer service experience
- Proficiency with retail technology and digital platforms
- Strong communication and problem-solving skills
- Ability to work flexible evenings/weekends
- High school diploma or equivalent required
- Valid Arizona driver's license preferred
- Basic math and cash handling skills
- Experience with CRM systems a plus