Job Description
Join Boston's premier lifestyle retailer as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service in our downtown flagship store. Enjoy flexible scheduling, competitive pay, and a vibrant team environment while gaining valuable retail experience. Perfect for students, career-changers, or anyone seeking part-time work in Boston's dynamic retail sector.
Responsibilities
- Deliver personalized customer service and product recommendations
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to maintain store presentation standards
- Support seasonal promotions and events execution
- Contribute to a positive, inclusive workplace culture
Qualifications
- High school diploma or equivalent (students welcome)
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic proficiency with POS systems and digital tools
- Detail-oriented with organizational abilities
- Flexible schedule availability (15-25 hours/week)
- Passion for Boston's local retail scene